Emerging Trends and the Best Practices of Human Resource Management in the Growth and Development of Various Business Organisations
Author(s): Dr. Prof. S. Srinivasa Padmakar1, Smt. Dr. R. Sumani2
ABSTRACT:
The organisation is one of the main factors of production which is a platform for the fulfilment of objectives. It is a place where the group of persons will execute the activities of the organisation. The policy decision makings of the management will be implemented through the organisation with the functions like planning, direction, staffing communication and motivation.
The conventional trends and practices of staff recruitment and the selection procedures completely have been transformed consequent on the adoption of the innovative and information technology developments. Computerization and automation techniques, completely transformed the routine portfolio of the organisational activities. Adoption of the advanced and highly sophisticated technology and equipment has re-engineered the industrial activities, supply chain management, sales and distributions activities. Customer care centres, grievance redressal mechanism, after sales service etc., boosting up the customer relation management. Corporate governance, will get a new outlook and new shape even to the medium sized business organisations. For all these segments, the HRM and HRD play a dynamic role very dominantly. This paper is conceptual in nature which examines and describes the latest trends, practices, technology developments in today’s corporate business organisations and their impact on the growth and economic development of the business organisations. The relevant software company, I.T. company, Banking and insurance people were interviewed and observed their portfolio very closely. Content given in their interviews were taken. The remaining relevant information has also been taken through the secondary sources, recently published in various journals, magazines, newspapers, websites of the organisations and from the standard reference books. Data collected from their annual returns has been systematically organised and tabulated with all visual effects.
It was found that above said organisations achieved sustainable growth and development with the support of experienced staff recruited and trained, with the adoption of technology, corporate governance, customer relation management processing, and with the corporate social responsibility attitude.
Key words: Trends and practices, Customer care centre, Grievance Redressal Mechanism, corporate governance, I.T., Computerisation Automation, Supply Chain Management, Customer Relation Management
Cite this Article:
Dr. Prof. S. Srinivasa Padmakar1, Smt. Dr. R. Sumani2, “Emerging Trends and the Best Practices of Human Resource ManagementoIn the Growth and Development of Various Business Organisations” Shiksha Samvad International Open Access Peer-Reviewed & Refereed Journal of Multidisciplinary Research, ISSN: 2584-0983 (Online), Volume 03, Issue 04, Pp.364- 375, June-2026. Journal URL: https://shikshasamvad.com/
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